Privacy Policy

Last updated: May 14, 2026

This Privacy Policy describes how DKnownAI ("we", "us", or "our") collects, uses, and protects information when you use the DKnownAI service (the "Service").

1. Information We Collect

We collect the following types of information:

• Account Information: Email address and authentication provider information (Google, GitHub) when you sign up.
• API Usage Data: API request and response data transmitted through our Service, including the text content you submit for safety classification.
• Technical Data: IP address, request timestamps, and standard HTTP metadata for security and service improvement purposes.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the DKnownAI API service
• Process your AI agent security classification requests
• Monitor for abuse, fraud, and security threats
• Improve our service quality and accuracy
• Communicate with you about your account or service changes

3. Data Retention

We retain API request logs for up to 30 days for debugging and security purposes, after which they are automatically deleted. You may request earlier deletion by contacting us.

4. Data Sharing

We do not sell your data. We may share data only in the following circumstances:

• With your explicit consent
• To comply with applicable laws, regulations, or legal processes
• To protect the rights, safety, and security of our users and the public

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You may contact us to:

• Access the personal data we hold about you
• Request deletion of your account and associated data
• Object to or restrict the processing of your data

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or a notice on our website.

8. Billing and Refund Information

Payments for paid subscriptions are processed by dodopayments.com, our online reseller and Merchant of Record. Payment, billing, invoice, refund, tax, and subscription-management information may be processed by dodopayments.com as needed to complete transactions, manage subscriptions, prevent fraud, comply with legal obligations, and provide customer billing support. For pricing details and refund eligibility, please review our Refund Policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].